DJI Care Refresh (DJI OM4 | 2 Years)
The DJI Care Refresh for the DJI Osmo Mobile 4 is the perfect way to protect your investment. It's a comprehensive service plan that offers three replacements units in two years, allowing you to enjoy your DJI product with greater peace of mind wherever you go. With the DJI Care Refresh, you will receive a prioritised replacement service including accidental water damage. The care program minimises downtime and will get you back to filming in no time.
Three Fast Replacements
The DJI Care Refresh offers two replacements in one year. You can have your product replaced for a small excess fee.
The first replacement fee is $15 AUD with the second replacement fee being $16 AUD and third replacement fee being $19 AUD.
Global Service and Support
Exclusive International Warranty Service provided by DJI Care Refresh, you can have access to replacement or repair service at any DJI Authorised Repair Centre across the globe after confirming the product eligibility. The international warranty service is only available for DJI products purchased from official DJI Stores and Authorised Resellers such as D1 Store.
Full Coverage, Hassle-Free
DJI will replace your product is an accident occurs. Whether it's from water damage, collision or any other reason. The replacement units that are provided are brand-new products or equivalent to brand-new products in performance and reliability.
DJI will cover shipping costs both ways anytime a product is sent back for the replacement service.
DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.
DJI Care Refresh Service Process
When an accident occurs involving your aircraft, you can choose replacement or repair at an additional cost and the DJI Service Centre will respond to your request accordingly.