With DJI Care Refresh, you will receive a prioritized replacement service. Accidental water damage is covered. Greatly reducing the time it takes for you to get back in the air.
The product you wish to bind DJI Care Refresh to must be Australian Stock (AU). The benefits from DJI Care Refresh can only be utilised on products purchased through official or authorised Australian channels.
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.
DJI Care Refresh can be purchased only if your product has not been activated or has been activated for less than 48 hours.Click here to check the status of your Care Refresh Plan
DJI Care Refresh covers the latest Mavic Air 2 including the gimbals, which are the most expensive part of the Mavic Air 2.
*Replacement services will only cover the airframe and bound gimbal.
Express is a new option that allows you to skip the damage assessment and quotation process. A DJI service will ship you a replacement as soon as they receive your damaged drone. Get back in the air in no time.
We’ll replaced your aircraft if an accident occurs, even if it’s damaged by water.
Enjoy priority service for receiving a replacement device, helping you get back in the air sooner.
For a small additional charge, DJI Care Refresh offers up to two replacements units within one year and covers kinds of accidents, such as water damage and collisions. These replacements will be in new or equivalent to new in performance and reliability.
For DJI Care Refresh (Mavic Air 2), the first replacement fee is AUD $149, the second time replacement fee is AUD $179.
Get in touch with DJI product experts, delivering prioritized support and skilled advice whenever you need it.
If you are in the region where you purchased your aircraft, DJI will covered all shipping costs.
When applying for a repair, indicate that you have purchased DJI Care Refresh on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to either pay for the repair or get a replacements using DJI Care Refresh. You can check the progress of this request on DJI.com.
Shipping fees are covered by DJI Care Refresh. For repair services, visit: