DJI Care Refresh (Mavic Air 2)

Item Code: CRFMAVICAIR2

With DJI Care Refresh, you will receive a prioritized replacement service. Accidental water damage is covered. Greatly reducing the time it takes for you to get back in the air.

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Please Note:

The product you wish to bind DJI Care Refresh to must be Australian Stock (AU). The benefits from DJI Care Refresh can only be utilised on products purchased through official or authorised Australian channels.

For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.

DJI Care Refresh can be purchased only if your product has not been activated or has been activated for less than 48 hours.

Click here to check the status of your Care Refresh Plan

AUD $159.00 

DJI Care Refresh banner

DJI CARE REFRESH
KEEP FLYING

GIMBALS FULLY COVERED

DJI Care Refresh covers the latest Mavic Air 2 including the gimbals, which are the most expensive part of the Mavic Air 2.

*Replacement services will only cover the airframe and bound gimbal.

DJI Mavic Air 2 Close Up

FLY SOONER WITH EXPRESS

Express is a new option that allows you to skip the damage assessment and quotation process. A DJI service will ship you a replacement as soon as they receive your damaged drone. Get back in the air in no time.

DJI Mavic Air 2 over pool

WATER DAMAGE COVERAGE

We’ll replaced your aircraft if an accident occurs, even if it’s damaged by water.

DJI Mavic Air 2 on shipping box

RAPID SUPPORT

Enjoy priority service for receiving a replacement device, helping you get back in the air sooner.

DJI Mavic Air 2 top view

TWO REPLACEMENTS, TOTAL PEACE OF MIND

For a small additional charge, DJI Care Refresh offers up to two replacements units within one year and covers kinds of accidents, such as water damage and collisions. These replacements will be in new or equivalent to new in performance and reliability.

For DJI Care Refresh (Mavic Air 2), the first replacement fee is AUD $149, the second time replacement fee is AUD $179.

DJI service agents

VIP PHONE SERVICE

Get in touch with DJI product experts, delivering prioritized support and skilled advice whenever you need it.

DJI drone in front of shipping box

FREE SHIPPING

If you are in the region where you purchased your aircraft, DJI will covered all shipping costs.

DJI Care Repair Process

THE DJI CARE REFRESH REPAIR PROCESS

When applying for a repair, indicate that you have purchased DJI Care Refresh on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to either pay for the repair or get a replacements using DJI Care Refresh. You can check the progress of this request on DJI.com.

Shipping fees are covered by DJI Care Refresh. For repair services, visit:
http://www.dji.com/service/repair