DJI Care Refresh + (Mavic Air 2)

Item Code: CRFPMAVICAIR2

Offers you the chance to renew your Care Refresh by extending its coverage for one more year, as well as providing one more opportunity to replace your DJI product. Furthermore, the warranty period of your product will be extended.

Please Note: Before purchasing DJI Care Refresh +, ensure that the DJI Care Refresh purchased for your aircraft is still valid, and there is at least one replacement left.

Click here to check the status of your Care Refresh Plan

Each time you request a replacement with a small additional charge, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
After DJI Care Refresh + is purchased ,your service agreement will be sent to you via email. The replacement service's coverage starts when DJI Care Refresh expires. Your product’s warranty period is immediately extended for the duration of the service and ends when the replacement service expires.
After DJI Care Refresh becomes active, you will have the option to purchase DJI Care Refresh +.

If you have a DJI Care Refresh activation code, click here to bind it to your aircraft.

AUD $129.00 

DJI Care Refresh+ Mavic Air (Overview) at D1 Store Australia

DJI CARE REFRESH + WITH YOU EVERY FLIGHT

Offers you the chance to renew your Care Refresh by extending its coverage for one more year, as well as providing one more opportunity to replace your DJI product. Furthermore, the warranty period of your product will be extended. Enjoy longer-lasting and more comprehensive protection with DJI Care Refresh +.

DJI Care Refresh+ Mavic Air (Worry-Free Use) at D1 Store Australia

Worry-free Use

The replacement service is extended by one year and your product’s warranty period is at least 12 months. Damage caused by user error or manufacturing defect is covered under DJI Care Refresh +.

DJI Care Refresh+ Mavic Air (One Replacement, Total Peace of Mind) at D1 Store Australia

One Replacement, Total Peace of Mind

DJI Care Refresh + offers one replacement service, and it covers water, drop, and crash damage, as well as interference or other accidents, and supports Express and VIP phone services.

For the Mavic Air 2, the replacement fee is AUD $119.

DJI Care Refresh+ Mavic Air (4x the Warranty, More Security) at D1 Store Australia

4x the Warranty, More Security

By purchasing DJI Care Refresh + , the warranty period is extended and a free repair service will be provided for products under warranty that have a manufacturing defect. The warranty period is extended by at least 12 months or up to four times, covering the warranty service period without interruption.

DJI Care Refresh+ Mavic Air (Fly Sooner with Express) at D1 Store Australia

*Complete the Damage Assessment and Quotation process for the most thorough analysis.

DJI Care Refresh+ Mavic Air (Fly Sooner with Express) at D1 Store Australia

*Complete the Damage Assessment and Quotation process for the most thorough analysis.

Fly Sooner with Express

DJI Care Refresh +’s replacement service has also been streamlined to let you skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your damaged drone. Get back on the air in no time.

DJI Care Refresh+ Mavic Air (Water Damage Coverage) at D1 Store Australia

Water Damage Coverage

We’ll replace your aircraft even if it’s damaged by water.

DJI Care Refresh+ Mavic Air (Free Shipping) at D1 Store Australia

Free Shipping

If you are in the same region where you purchased your aircraft, DJI will cover all shipping costs.

DJI Care Refresh+ Mavic Air (Repair Process) at D1 Store Australia

The DJI Care Refresh + Repair Process

When applying for a repair, it indicates that you have purchased DJI Care Refresh + on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to either pay for the repair or get a replacement using DJI Care Refresh +. You can check the progress of this request on DJI.com

General

Does the DJI Care Refresh Extend My Warranty Period? 

1 Year Plan does not extend the standard 12 Month Warranty. 
If your drone is purchased through D1 Store, your drone will have the 2nd year extended warranty (excluding batteries) by default. 

2 year Plan does extend the standard 12 Month Warranty out to 24 Months Warranty. This is calculated from when the DJI Care Refresh is bound to your drone. 

What happens If I am not eligible for DJI Care Refresh? 

Email [email protected] with your drone model and serial number. We will ask for 2 simple photos and will re-open the care refresh binding window for ~24 hours. 

When does the DJI Care Refresh period start? 

It is calculated from when the DJI Care Refresh service is bound to your aircraft no matter when your device was activated, 

How do I bind my DJI Care Refresh? 

Visit https://service.dji.com/care/active and enter your Activation Code (Serial Number on the invoice), Your Drone Serial Number and your Contact Details. 

What if I miss the DJI Care Refresh Binding Period? 

No Stress! Email [email protected] with your order number, drone serial number and model. Our team will them provide the necessary instructions to get your Care Refresh bound! 

How does DJI Care Refresh differ from Manufacturers Warranty? 

The DJI Care Refresh covers for Pilot/User error whereas the Manufacturers Warranty covers the product malfunction due to a non-user error.

If a malfunction occurs during the warranty period, DJI will provide the appropriate service whether that is replacement or repair. 

If a user error occurs, you will simply need to pay an excess fee (if you have enough replacements remaining on your care plan) and DJI will exchange the damaged drone for a replacement drone (if the error occurs when the Care Refresh plan is active). 

Does the DJI Care Refresh plan support International Coverage or International Stock? 

Only the following products support international coverage: DJI OM Series, DJI RS2, DJI RSC2 and DJI Pocket 2. 

The DJI Care Refresh for Australia can only be bound to Australian Stock (has AU on the barcode sticker). All claims with AU DJI Care Refresh will need to be done with the Australian DJI Service Centre. 

How can I see the terms of service? 

Please view the terms of service here.

CompanyAbout UsCareersShipping and Refund PolicyAfter SalesPrivacy Policy
PurchasingD1 PromotionsDJI DronesDJI Cameras & HandheldsDJI Enterprise & AgricultureDJI Education
ServicesD1 LabsD1 SME SolutionsD1 Authorised RepairsD1 Trade-In
SupportSupport HomeCare Refresh After 48 HoursCare Refresh Activation GuideDrone Safety
BrandsDJIPGYTECHCYNOVASUNNYLIFEGPC CasesChengZhiChasing ROV