Provides two replacement units for a small additional charge in one year and covers a wide variety of accidents, giving you greater peace of mind
The product you wish to bind DJI Care Refresh to must be Australian Stock (AU). The benefits from DJI Care Refresh can only be utilised on products purchased through official or authorised Australian channels.
DJI Care Refresh can be purchased only if your product has not been activated or has been activated for less than 30 days.
Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.Click here to check the status of your Care Refresh Plan
DJI Care Refresh is a comprehensive and reliable service plan that offers
two replacement units in one year, allowing you to enjoy your DJI product
with greater peace of mind wherever you go.
For a small additional charge, receive up to two replacement units within one year. All replacement products issued under DJI Care Refresh meet new product performance and reliability standards. For Ronin-S, the first DJI Care Refresh replacement fee is AUD $79, while the second replacement is AUD $89.
We'll replace your product if an accident occurs as long as you send back your damaged device. Whether it's from water damage, collision, or any other reason. No questions asked, no explanation necessary.
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.
Get in touch with DJI experts for prioritized support and service. When sending back products for repair or replacement, turnaround time is shortened by an average of 1-2 days.
Get in touch with DJI product experts, delivering prioritized support and skilled advice whenever you need it.
DJI will cover shipping costs both ways anytime a product is sent back for replacement service. *
*DJI will cover shipping fees only in the country or region where DJI Care Refresh was purchased.
After DJI conducts a damage assessment for your returned product, you can choose to either pay for the repair or receive a replacement using DJI Care Refresh. DJI also offers an Express option that allows you to skip the damage assessment process, shortening the wait time.
For DJI Care Refresh services, please visit: http://www.dji.com/service/repair