DJI Care Enterprise

DJI Care Enterprise Australia — Official Accident Cover at D1 Store

DJI Care Enterprise is DJI's after-sales accident protection plan for enterprise aircraft, docks accessories and Zenmuse payloads. D1 Store stocks official Basic, Basic (2-Year) and Plus activation codes for Australian fleets through Australia's first and only DJI Authorised Retail Store, with local binding help, Price Match and Melbourne phone support.

What is DJI Care Enterprise?

Care Enterprise covers accidental damage during normal use so operators can replace or repair covered products without full retail rebuild costs. It is separate from consumer Care Refresh and from the preventive DJI Maintenance Program. Bind within DJI's purchase windows (typically new/unactivated, within 15 days of activation, or after official repair / video verification). Australia is an officially supported region.

DJI Care Enterprise plan tiers

Plan Term What you get Basic 12 months Two replacements for accidental damage, each with a small replacement service fee Basic (2-Year) 24 months Up to four replacements with replacement fees, plus official warranty on covered components for the plan term Plus 12 months Unlimited free repairs or replacements within a coverage-amount cap; eligible devices bound within 30 days can share that cap; flyaway cover on supported airframes (fee applies)

Some newer Matrice 4 / 4D / 400 and payload SKUs are listed at D1 as Plus-only products (single Plus price). Older Matrice 350, Mavic 3 Enterprise and many Zenmuse lines still offer Basic / Basic 2-Year / Plus variants. Replacement fees, coverage caps and renewals follow DJI's current service agreement — renewals generally stay on the same Basic or Plus track for up to the published duration limits.

DJI Care Enterprise price in Australia

Live Main Item / plan prices on this collection (current D1 pricing, AUD including GST):

Product Basic Basic (2-Year) Plus Zenmuse V1 $149.00 $225.00 $225.00 Zenmuse S1 $209.00 $315.00 $315.00 D-RTK 3 Multifunctional Station $235.00 $349.00 $349.00 DJI O4 Ground Station — — $359.00 DJI Mavic 3 Enterprise $549.00 $819.00 $1,319.00 DJI Mavic 3 Thermal $749.00 $1,124.00 $1,499.00 DJI Mavic 3 Thermal Advanced $749.00 $1,124.00 $1,499.00 Matrice 4E (Plus listing) — — $965.00 Matrice 4D (Plus listing) — — $1,080.00 Matrice 4T (Plus listing) — — $1,089.00 Matrice 350 RTK $1,129.00 $1,665.00 $2,259.00 Matrice 400 (Plus listing) — — $1,200.00 Matrice 4TD (Plus listing) — — $1,420.00 Zenmuse L2 $1,990.00 $2,985.00 $3,980.00 Zenmuse L3 (Plus listing) — — $2,290.00

Dash (—) means that tier is not listed as a variant on the current D1 product (Plus-only SKU). If your serial, dock bundle or payload is not shown, call (03) 9288 7882 or email info@d1store.com.au for the correct activation code or a fleet quote. Found it cheaper elsewhere in Australia? D1 Store offers Price Match on genuine local stock.

Which Care Enterprise plan should you choose?

• Basic — predictable annual cover with two low-cost replacements; enough for many single-aircraft inspection fleets.
• Basic (2-Year) — lock in four replacements and extended warranty-style cover when you want two seasons of protection in one purchase.
• Plus — best when downtime cost is high: repairs/replacements draw down a shared coverage amount, and supported airframes can add flyaway replacement (fee applies). Prefer Plus for docked Matrice 4D/4TD and flagship Matrice 400 lines that D1 lists as Plus-only.

Selected Care Enterprise purchases also unlock complimentary standard factory maintenance on eligible airframes during the Care term — confirm eligibility for your model with DJI or the D1 enterprise desk.

Why buy DJI Care Enterprise from D1 Store?

• Australia's first and only DJI Authorised Retail Store — genuine activation codes, not grey-market vouchers
• Local Melbourne-based support team and phone line: (03) 9288 7882
• Help binding Care to Matrice, Mavic 3 Enterprise, Zenmuse and D-RTK serials
• Price Match on local competitor pricing
• Physical stores across Australia plus fast nationwide delivery, free over $199

Frequently Asked Questions

How much does DJI Care Enterprise cost in Australia?

It depends on the product and tier. Examples at D1 Store: Zenmuse V1 Basic is $149, Mavic 3 Enterprise Basic is $549, Matrice 350 RTK Plus is $2,259, and Matrice 400 Plus is $1,200. See the price table above for the full live list.

What is the difference between Basic and Plus?

Basic gives two paid replacements per year (four across the 2-Year Basic plan). Plus gives unlimited free repairs or replacements within a coverage-amount limit, optional shared caps across devices bound within 30 days, and flyaway cover on supported aircraft.

When can I buy and bind Care Enterprise?

Usually on a brand-new unactivated product, within 15 days of activation, within 72 hours after an official DJI repair, or after DJI video-verification / inspection approval. Renewals must stay within DJI's published expiry windows and cannot cross from Basic to Plus (or the reverse).

Is Care Enterprise the same as the Maintenance Program?

No. Care Enterprise is accident protection (replace/repair after damage). The DJI Maintenance Program is preventive factory service (clean, calibrate, wear-part or core-component replacement). Many fleets run both.

Does D1 Store price match Care Enterprise?

Yes. D1 Store offers a Price Match guarantee against other Australian retailers selling genuine DJI stock — see the Price Match page for terms.

Is D1 Store an authorised DJI retailer?

Yes. D1 Store is Australia's first and only DJI Authorised Retail Store, so Care Enterprise codes purchased here are intended for genuine local enterprise hardware with DJI support pathways.