Official DJI Repairs you can trust.

Fast, reliable repair and maintenance services by officially certified DJI technicians. 100% genuine parts, rigorous testing, and a 90-day repair warranty for your peace of mind.

Book a Repair
  • Free Assessment — No Fee for Quotes
  • 100% Genuine DJI Parts
  • 90-Day Repair Warranty

Our Services

From instant in-store swaps to full enterprise fleet maintenance, we've got you covered.

Book a repair
Submit Maintenance Find a Store
In-Store Only

Zero Downtime Care Refresh Swaps

Walk in, swap out — back in the air the same day.

Express

Lightning Fast Repairs

70% faster than our previous turnaround times.

DJI OFFICIAL

Authorised Paid Repair Services

Certified technicians, genuine parts, full warranty.

Trusted Partner

Enterprise Maintenance Services

Fleet servicing, contracts, and on-site options.

From Assessment to Back In the Air

Four steps. No hidden costs.

  1. Send it in

    Drop off in store or ship to our authorised repair centre — free assessment, no obligation.

  2. We diagnose

    DJI-certified technicians inspect, test, and quote. You approve before any work starts.

  3. We repair/replace

    100% genuine DJI parts. Full bench test before it leaves us.

  4. Back to you

    Returned with a 90-day repair warranty and a clean bill of health.

Repaired by D1, backed by D1.

Every paid repair we perform is covered by a 90-day repair warranty on the work and parts replaced. If something we touched goes wrong, bring it back — we'll make it right.

Request a Repair

Frequently Asked Questions

How do i know if my drone is covered by Warranty or not?

Warranty eligibility depends on your product, purchase date, and issue type. You can check your warranty status using your proof of purchase and DJI account, or refer to our warranty guide.

What drones are not covered?

Some older or discontinued DJI products are no longer supported for repair or service. For the most up-to-date list of unsupported products, please refer to DJI's official support page.

How much will repairs cost me?

Repair costs vary depending on the model, type of damage, and parts required. Once your device is assessed, a detailed quotation will be provided for approval before any repairs proceed.

Is there a fee for just assessing the damage of my drone?

We do not charge for damage or warranty assessments.

How long will it take to fix my drone?

Most repairs are completed within approximately 2–3 weeks, depending on the extent of damage, parts availability, and processing times. Some newer models may be eligible for an express replacement service.

What kind of damage is not covered by a Warranty?

DJI's Limited Warranty does not cover damage caused by user error, accidents, water/liquid exposure, unauthorised modifications, or normal wear and tear. For full details, please refer to DJI's After-Sales Service Policies.

What can I do about damage that is not Warranty-covered?

If your damage is not covered under warranty, we offer paid repair services where the damage is repairable. You may also be eligible for a replacement under DJI Care Refresh if your device is covered.

Is there a Warranty that covers or guarantees repair work?

All repair work completed by D1 Store is backed by a 90-day service warranty on the repaired components, covering faults related to the repair performed.

Do you repair other DJI products apart from drones?

Yes, our DJI-certified technicians also service selected DJI handheld devices, gimbals (Ronin series), and accessories, depending on product support availability.

Can you repair a drone with water damage?

For safety and reliability reasons, water-damaged drones are generally not repairable. However, if you have DJI Care Refresh, you may be eligible for a replacement device.

Can you repair drone batteries or drone propellers?

For safety reasons, batteries and propellers are not repairable. These items must be replaced. Our team can assist you in purchasing suitable replacements.

I purchased through another retailer, can I claim warranty through D1?

Warranty claims are typically handled by the retailer you purchased from or directly through DJI. However, we may be able to assist with facilitating your claim—please contact us to discuss your options.

During December, January, and Easter holiday periods, please allow extra time for processing, receiving and repairing your device. Assessment may take up to 2 weeks. Once shipped to us, allow an extra 5 business days for arrival (shipping costs not included). Repairs typically take 1–3 weeks to complete.

For more information on warranty, returns, and after-sales terms, read our After-Sales Service Policy.