DJI Chatswood Post & Win Your Order Back — Terms & Conditions

Buy in store at DJI Westfield Chatswood, post a photo of your purchase, and you could have your entire order refunded. Make a purchase or place a pre-order in store during the Entry Period, post an original photo featuring the store on RedNote or Instagram, and tag us. One (1) winner will be selected at random and will have the full amount paid on their winning order refunded.

This is a game of chance. Skill plays no part in determining the winner. A purchase or pre-order in store at DJI Westfield Chatswood is required to enter. Entry is limited to one (1) entry per eligible order. Entries that use photos or videos not taken by the entrant are invalid.

1. Promoter

The promoter is D1 Store Pty Ltd (ABN 49 618 215 044) of 421 Victoria Street, Brunswick VIC 3056, Australia (“Promoter”). Contact: info@d1store.com.au / 03 9380 8588.

2. Promotion

“DJI Chatswood Post & Win Your Order Back” (the “Promotion”), conducted at the Promoter’s DJI Authorised Retail Store at Westfield Chatswood, Level 3, Shop 315, Chatswood NSW 2067 (“DJI Westfield Chatswood”).

3. Eligibility

  • Open to Australian residents aged 18 years or over at the time of entry.
  • Entry requires an in-store purchase or pre-order at DJI Westfield Chatswood during the Entry Period and a public post on RedNote (Xiaohongshu) or Instagram, as set out below.
  • Directors, officers, management and employees of the Promoter (and its related bodies corporate), agencies or companies associated with this Promotion, and their immediate families, are ineligible.
  • The Promoter may request proof of age, identity and residency to verify eligibility.

4. Entry Period

All times are Australian Eastern Daylight Time (AEDT).

  • Entry Period: from store opening on Friday 2 October 2026 to 11:59 pm Monday 5 October 2026.

To be eligible, both the purchase (or pre-order) and the post must be made within the Entry Period. Entries received outside the Entry Period are invalid.

5. Eligible purchase

An “Eligible Order” is a single transaction made and paid for in person at DJI Westfield Chatswood during the Entry Period, with a receipt issued by the Promoter. It may be either:

  • a purchase of product(s) taken away on the day; or
  • a pre-order of product(s) not yet in stock, placed in store and paid in full or by deposit (a “Pre-Order”).

Online orders (including click-and-collect orders collected at DJI Westfield Chatswood), purchases at any other D1 Store location, gift card purchases, and repair or service fees are not Eligible Orders.

Each Eligible Order gives rise to a maximum of one (1) entry, regardless of the number of items in the order, the number of posts made, or the number of platforms used.

Multiple Eligible Orders made by the same customer may each be entered separately, provided each order has its own receipt and its own post.

The entrant must be the person named on, or the person who paid for, the Eligible Order. The receipt must be retained and produced on request.

6. How to enter

During the Entry Period:

  • Make an Eligible Order in store at DJI Westfield Chatswood.
  • Take a photo or video at DJI Westfield Chatswood that meets the Qualifying Image requirements in clause 7: for a purchase, the photo must feature both the store and the product(s) purchased; for a Pre-Order, the photo must feature the store. You may add other photos or clips to the post, but at least one must be a Qualifying Image.
  • Publish the post as a public post on one of the following platforms and tag the Promoter:
    • RedNote (Xiaohongshu): tag (艾特) the account DJI大疆｜澳大利亚 in the post; or
    • Instagram: tag @djistoreau in the post.

Posting on both platforms for the same order still counts as one (1) entry. The post must be published from an account controlled by the entrant, and that account must be set to public so the post is visible to the Promoter. Standard data charges from your provider may apply and are your responsibility.

The post, the tag, and the public visibility of the post and account must all remain in place from the time of posting until the draw has been conducted and the winner has been verified. A post that is deleted, archived, hidden, edited to remove the tag or the Qualifying Image, or made private before that time is not a valid entry.

The Promoter’s record of eligible entries at the close of the Entry Period is final.

7. Original content — authenticity requirement

This Promotion rewards customers for sharing their own DJI Chatswood moment. The following rules are conditions of entry.

Qualifying Image. A post may contain more than one photo or video clip. To be a valid entry, the post must contain at least one photo or video clip that meets the requirement below for the type of order (the “Qualifying Image”), as illustrated in the in-store promotional material. The rules in this clause apply to the Qualifying Image. Other photos or clips in the same post (for example, unboxing at home, or a screenshot of an order confirmation or receipt) may be included but do not themselves satisfy this requirement.

  • Purchase taken away on the day: the Qualifying Image must clearly feature both the DJI Westfield Chatswood store (interior or storefront) and the product(s) purchased on the Eligible Order.
  • Pre-Order (product not yet collected): the Qualifying Image must clearly feature the DJI Westfield Chatswood store (interior or storefront). The product does not need to appear, as it has not yet been received. A screenshot or photo of the pre-order confirmation or receipt alone, without a photo of the store, is not a Qualifying Image.

A post that consists only of a screenshot or photo of an order confirmation, pre-order, receipt, or packaging, with no Qualifying Image, is not a valid entry.

Originality.

  • The Qualifying Image must be original content created by the entrant: taken by the entrant (or by a companion at the entrant’s request, using the entrant’s own device) at DJI Westfield Chatswood, on or after the date of the Eligible Order.
  • For a purchase, the Qualifying Image must show the entrant’s own purchase from the Eligible Order. It must not be staged with products the entrant did not purchase on that order.

A Qualifying Image of any of the following kinds is not valid, and the post will be disregarded unless it contains another Qualifying Image that complies:

  • photos or videos taken by another customer, by store staff, or by any third party, including content reposted, screenshotted, saved or downloaded from another account;
  • stock images, marketing or promotional images, press images, or images from the Promoter’s, DJI’s or any other brand’s channels;
  • images generated, synthesised or substantially altered by artificial intelligence tools, or composited so as to insert the store or the product;
  • images of a store other than DJI Westfield Chatswood presented as if taken at DJI Westfield Chatswood;
  • the same photo or video submitted under more than one order or by more than one entrant.

Ordinary editing (cropping, colour correction, filters, text overlays, music) is permitted, provided the store (and, for a purchase, the purchased product) remains genuinely and recognisably visible.

The Promoter may ask an entrant to provide the original, unedited file of the Qualifying Image (including device metadata) and to confirm the date and time it was taken. An entrant who cannot do so within a reasonable time may be treated as having submitted an invalid entry.

By entering, the entrant warrants that they own or control all rights in the content, that it does not infringe the rights of any person, and that any person appearing in the content has consented to its publication and use as described in these Terms.

Submitting content that is not the entrant’s own, or otherwise misrepresenting an entry, is grounds for disqualification under clause 11, and the Promoter may redraw if a winning entry is found to breach this clause at any time before the Prize is paid.

8. Prize

  • There will be one (1) winner.
  • The prize is a refund of the total amount actually paid by the winner on the winning Eligible Order, as shown on the Promoter’s receipt and transaction records (the “Prize”).
  • Pre-Orders. If the winning Eligible Order is a Pre-Order, the Prize is the total amount paid for that order once the balance has been paid and the product collected. The Prize will be paid after collection. If the Pre-Order is cancelled, or the balance is not paid and the product not collected within thirty (30) days after the product becomes available, the Promoter may treat the Prize as unclaimed and redraw.
  • The Prize will be paid to the original payment method(s) used for the Eligible Order. Any portion paid by gift card will be refunded as a gift card. Where a refund to the original method is not possible, the Promoter may pay by bank transfer to an Australian bank account in the winner’s name.
  • The Prize is calculated on the order as it stands at the time the Prize is paid. If any item on the Eligible Order has been returned, exchanged, or refunded before then, the Prize is the amount paid for the items retained. The Promoter may deduct any amount already refunded.
  • The Prize does not include any other order, any subsequent purchase, DJI Care Refresh or other services purchased separately, or any amount paid to a third party (for example, Westfield parking or payment-provider fees).
  • The winner keeps the product(s) purchased. The Promoter’s standard returns and warranty terms continue to apply to those products, except that products on an order that has been refunded under this Promotion are not eligible for a change-of-mind return.
  • The Prize is not transferable or redeemable for a different form, except as required by law.
  • The Promoter accepts no responsibility for tax implications. The winner should seek independent advice.

9. Draw

  • The winner will be selected by a random electronic draw from all eligible entries.
  • The draw will be conducted on or about Saturday 10 October 2026 at the Promoter’s premises in Brunswick, Victoria.
  • Each eligible entry is one chance in the draw. Where a customer has entered more than one Eligible Order, each is a separate chance.

10. Winner announcement, contact, and payment

  • The winner will be announced on or about 10 October 2026 on the Promoter’s D1 RedNote account, Instagram account @djistoreau, and D1 Business WeChat Moments.
  • If the winning post was made on RedNote, the Promoter will contact the winner by RedNote direct message. If it was made on Instagram, the Promoter will contact the winner by Instagram direct message to the account that posted.
  • The winner must respond and complete verification within fourteen (14) days of announcement (or direct contact, whichever is earlier). Verification may require the winner to attend DJI Westfield Chatswood in person, show photo identification, produce the original receipt for the Eligible Order, demonstrate control of the social account that made the winning post, and provide the original file of the Qualifying Image.
  • The Prize will be paid within ten (10) business days after verification is completed (or, for a Pre-Order, after collection of the product — see clause 8).
  • If the winner cannot be contacted, fails verification, is found to have breached these Terms, or does not claim the Prize within that time, the Promoter may redraw from remaining eligible entries.

11. Verification and disqualification

The Promoter may verify any entry at any time and disqualify any entrant who tampers with the entry process, submits an entry not in accordance with these Terms, submits content that is not their own original content (see clause 7), enters an order that is not an Eligible Order, uses multiple accounts or altered receipts to gain extra entries, removes or hides a post before the draw, or engages in misleading, fraudulent, or unfair conduct. The Promoter’s decision on the validity of an entry is final.

12. Content licence

By entering, the entrant grants the Promoter a non-exclusive, royalty-free, worldwide licence to repost, share, and reproduce the entry post and its content on the Promoter’s social media accounts, website, and in-store screens, in connection with this Promotion and the promotion of DJI Westfield Chatswood, with attribution to the entrant’s public account name. Entrants may ask the Promoter to stop using their content at any time by contacting info@d1store.com.au.

13. Privacy

Personal information (including the social-account details reasonably available to the Promoter, receipt and transaction details, and any identification provided for verification) is collected to run the Promotion, verify entries, announce and contact the winner, and pay the Prize, and will be handled in accordance with the Promoter’s Privacy Policy. By entering, you consent to that use, including publication of your social display name (or first name and suburb) and the winning post in connection with announcing the winner.

14. Social platforms

This Promotion is in no way sponsored, endorsed, administered by, or associated with RedNote (Xiaohongshu), Instagram, or Meta. You release those platforms from any liability in connection with the Promotion. You must comply with the applicable platform terms when you enter.

15. Liability

Nothing in these Terms limits, excludes or modifies any consumer guarantees under the Australian Consumer Law that cannot be limited, excluded or modified. To the extent permitted by law, the Promoter is not liable for any loss or damage arising from participation in the Promotion or from acceptance or use of a prize, except where caused by the Promoter’s negligence or wilful misconduct.

16. General

  • The Promoter may amend these Terms or suspend/cancel the Promotion where reasonably necessary (including for technical, security, or legal reasons), provided it does so fairly and in accordance with applicable law.
  • Failure by the Promoter to enforce any right is not a waiver.
  • These Terms are governed by the laws of Victoria, Australia. Entrants submit to the non-exclusive jurisdiction of the courts of that state.

Last updated: 30 September 2026.