Premium Protection
Protect your DJI product with DJI Care Refresh, a comprehensive service plan that offers rapid product repairs and replacements for greater peace of mind.
With the DJI Care Refresh, you'll unlock prioritised replacement services when your product gets damaged - no matter how severe - minimising downtime to get you back to creating ASAP.
- Convenient repair process
- Comprehensive coverage for all damage types
- Flyaway coverage for eligible products
- Local Australian in-store support
Is My Product Eligible?
DJI Care Refresh product eligibility criteria:
✓ Drones: Brand new, activated for less than 48 hours
✓ Handhelds: Brand new, activated for less than 30 days
✓ Genuine Australian stock
Passed the activation window? You may still be eligible for Care Refresh through a few simple verification photos. Click here to learn more.
Instant in Store Swaps
Visit an Australian DJI Store location and enjoy zero downtime swaps to brand new units for eligible products.
DJI Care Express
DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster.
Free Shipping
Can't make it to a store? DJI covers shipping costs both ways any time a product is sent back for replacement service.
Specialist Support
Enjoy expert advice from DJI specialists with full support, every step of the way.
Plan Details
| 1-Year Plan | 2-Year Plan | |
|---|---|---|
| Official Warranty & Service Period | 1 Year | 2 Years |
| Number of Replacements | 2 (Including 1 Flyaway) | 4 (Including 2 Flyaways) |
| Replacement Fee | $349 | $349 |
| Flyaway Fee | $1699 | $1699 |
| Renewal | Supported | Supported |