Get Care Refresh Beyond 48 Hours at D1

If your drone has been activated for more than 48 hours but only a few weeks old and in like-new condition; you may still be eligible to purchase and bind the DJI Care Refresh plan based on a few simple verification photos. 

What is DJI Care Refresh? 

The DJI Care Refresh is a service plan that covers you for a fixed term at a fixed initial fee: 

1 Year Plan will cover you for up to two replacements in 12 months

2 Year Plan will cover you for up to three replacements in 24 months.

Essentially, when your drone experiences non-warranty / pilot error damage (including water damage), you will be able to access a replacement at an excess fee; provided you are able to retrieve the damaged product. Only certain products are covered via flyaway if the product cannot be retrieved (DJI Mini 2/SE, Air 2S/ Air 2 only).



Submit your verification today!



Sample Photo 1
(Serial Number on Drone)

Sample Photo 2
(Full Photo of Drone)

Frequently Asked Questions

Where can I find my DJI Care Refresh Activation Code? 

DJI Care Refresh is sold separately to the drone. If you purchased from D1 Store, you will find the activation code on your invoice as the Serial Number.

If you haven't yet purchased care refresh, please visit here to purchase. To bypass the 48 hours check you will need to use the current date (today's date). After purchase, an automated email with your DJI Care Refresh activation code will be emailed to you (please check your junk/spam in case it has ended up there). 

What condition does my drone need to be in? 

Your drone must meet the following conditions to be eligible for Care Refresh after 48 hours: 

1. Australian Stock 
2. No damage to the drone including water damage. 

What If my drone is a few months old? 

There are no gaurantees of success if your drone is a few months old.

How long does the process take? 

Depending on when the verification files were submitted, it can take between 2-5 business days and additional time during holidays.

2 Year Care Refresh
Product Price 1st Excess 2nd Excess 3rd Excess Flyaway
DJI Mini SE $75 $45 $55 $59 $229
DJI Mini 2 $119 $79 $79 $89 $379
DJI Air 2s $279 $199 $229 $259 $849
DJI FPV $519 $419 $439 $469
DJI Mavic 3 $559 $229 $289 $319 $1039
DJI Mavic 3 Cine $889 $349 $449 $499 $1699
Mavic Air 2 $288 $149 $179 $119 $749
Mavic 2 Series $318 $159 $169 $159
Mavic Mini $108 $65 $75 $65
Mavic Pro $298 $139 $199 $109
Mavic Pro Platinum $378 $189 $269 $119
Phantom 4 Pro Series $458 $209 $319 $189
1 Year Care Refresh
Product Price 1st Excess 2nd Excess
Flyaway
DJI Mini SE $45 $45 $55
$229
DJI Mini 2 $79 $79 $89
$379
DJI Air 2s $169 $199 $249
$849
DJI Mavic 3 $349 $229 $289
$1039
DJI Mavic 3 Cine $529 $349 $449
$1699
DJI FPV $319 $419 $469

Mavic Air 2 $159 $149 $179
$749
Mavic 2 Series $169 $159 $169

Mavic Mini $59 $65 $75

Mavic Pro $169 $139 $199

Mavic Pro Platinum $219 $189 $269

Phantom 4 Pro Series $259 $209 $319

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