Get Care Refresh Beyond 48 Hours at D1

If your drone has been activated for more than 48 hours but only a few weeks old and in like-new condition; you may still be eligible to purchase and bind the DJI Care Refresh plan based on a few simple verification photos. 

What is DJI Care Refresh? 

The DJI Care Refresh is a service plan that covers you for a fixed term at a fixed initial fee: 

1 Year Plan will cover you for up to two replacements in 12 months

2 Year Plan will cover you for up to three replacements in 24 months.

Essentially, when your drone experiences non-warranty / pilot error damage (including water damage), you will be able to access a replacement at an excess fee; provided you are able to retrieve the damaged product. Only certain products are covered via flyaway if the product cannot be retrieved (DJI Mini 2/SE, Air 2S/ Air 2 only).



Enter Your Details To Check Your Eligibility!

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FAQ

What condition does my drone need to be in? 

Your drone must meet the following conditions to be eligible for Care Refresh after 48 hours: 

1. Australian Stock 
2. No damage to the drone including water damage. 

What If my drone is a few months old? 

There are no gaurantees of success if your drone is a few months old.

How long does the process take? 

Depending on when the verification files were submitted, it can take between 2-5 business days and additional time during holidays.

2 Year Care Refresh
Product Price 1st Excess 2nd Excess 3rd Excess Flyaway
DJI Mini SE $75 $45 $55 $59 $229
DJI Mini 2 $119 $79 $79 $89 $379
DJI Air 2s $279 $199 $229 $259 $849
DJI FPV $519 $419 $439 $469
Mavic Air 2 $288 $149 $179 $119 $749
Mavic 2 Series $318 $159 $169 $159
Mavic Mini $108 $65 $75 $65
Mavic Pro $298 $139 $199 $109
Mavic Pro Platinum $378 $189 $269 $119
Phantom 4 Pro Series $458 $209 $319 $189
1 Year Care Refresh
Product Price 1st Excess 2nd Excess
Flyaway
DJI Mini SE $45 $45 $55
$229
DJI Mini 2 $79 $79 $89
$379
DJI Air 2s $169 $199 $249
$849
DJI FPV $319 $419 $469

Mavic Air 2 $159 $149 $179
$749
Mavic 2 Series $169 $159 $169

Mavic Mini $59 $65 $75

Mavic Pro $169 $139 $199

Mavic Pro Platinum $219 $189 $269

Phantom 4 Pro Series $259 $209 $319